These Terms of Service (“Terms,” “Agreement”) constitute a binding legal agreement between you (“Member,” “you,” or “your”) and The Strength Collective Galesburg (“The Strength Collective,” “we,” “us,” or “our”) governing your access to and use of our website, online services, and physical gym facilities (collectively, the “Services”).

By accessing our website, purchasing a membership, or using any facility, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

1. Eligibility and Membership Requirements

1.1 Age Requirement.
You must be at least 18 years of age to purchase a membership. Minors aged 16 or 17 may use the facilities only with written consent from a parent or legal guardian, who must co-sign the membership agreement and accept responsibility for the minor’s conduct and safety.

1.2 Health and Safety Representations.
By participating in any training, exercise, or activity at The Strength Collective, you affirm that you are in good physical condition and have no medical condition or impairment that would prevent safe participation. You acknowledge that you are solely responsible for consulting your physician before beginning any exercise program.

1.3 Membership Activation.
Membership privileges become active only after full payment or authorized installment billing has been processed. Access to the facility or online platform before activation is strictly prohibited unless explicitly authorized.

1.4 Identification.
Members may be required to present a valid photo ID upon entry. Memberships are personal, non-transferable, and may not be shared, sold, or assigned.

2. Payment, Billing, and Renewal

2.1 Payment Methods.
We accept payments by cash, debit card, credit card, or approved electronic payment systems. All payments must be made in U.S. dollars unless otherwise stated.

2.2 Recurring Billing.
If you have selected a recurring membership plan, you authorize The Strength Collective to automatically charge your designated payment method on each billing cycle. You may cancel this authorization by providing written notice at least seven (7) days before your next billing date.

2.3 Late Payments and Declined Transactions.
If payment is declined or returned for insufficient funds, you remain responsible for the outstanding balance, plus any applicable administrative or collection fees permitted by law.

2.4 Pricing and Adjustments.
We reserve the right to modify membership pricing, fees, or payment terms upon thirty (30) days’ notice, which may be provided by email, posting on the website, or notice within the facility.

3. Cancellations, Refunds, and Termination

3.1 Cancellation by Member.

You may cancel your membership at any time by submitting written notice to management. Cancellations take effect at the end of your current billing period. No prorated refunds will be issued for unused days or services unless required by law.

3.2 Cooling-Off Period (if applicable).

In jurisdictions where required, you may cancel within three (3) business days of initial purchase for a full refund, provided no Services have been used.

3.3 Termination by The Strength Collective.

We reserve the right to terminate or suspend membership without refund if you violate these Terms, fail to pay fees, engage in misconduct, endanger others, or cause damage to property.

3.4 Suspension or Freeze.
Members may request to temporarily freeze their membership for medical or travel reasons, subject to management approval and any applicable fees.

4. Facility Use, Conduct, and Safety

4.1 Proper Use of Equipment.

Members must use all equipment and facilities responsibly and in accordance with posted rules and staff instructions. Misuse of equipment or failure to follow safety protocols may result in suspension or termination.

4.2 Attire.

Proper workout attire and closed-toe athletic shoes are required at all times. No jeans, work boots, or open-toe footwear are permitted in workout areas.

4.3 Cleanliness and Hygiene.

Members must wipe down equipment after use, return weights to racks, and maintain cleanliness throughout the facility. Personal belongings should be stored in lockers; The Strength Collective is not responsible for lost or stolen items.

4.4 Prohibited Conduct.

The following are strictly prohibited:

Smoking, vaping, or use of illegal substances on premises.

Harassment, discrimination, or abusive language toward staff or other members.

Filming or photography of other members without consent.

Use of the facility while under the influence of alcohol or drugs.

Unauthorized commercial activity or personal training.

4.5 Personal Training.

Only certified trainers or degree-holding in related field recipients are employed or approved by The Strength Collective may provide personal training within the facility. Independent trainers must obtain prior written consent from management.

4.6 Health and Safety Risks.

You understand that participation in exercise activities involves inherent risks, including but not limited to injury, illness, muscle strain, or cardiac events. You voluntarily assume all risks associated with participation.

5. Waiver of Liability and Release

By using our Services, you expressly agree to the following:

(a) You assume full responsibility for any personal injury, illness, damage, or loss sustained while on the premises or participating in any Strength Collective activities.

(b) You release, waive, and discharge The Strength Collective, its owners, employees, agents, and affiliates from any and all liability, claims, demands, or causes of action arising out of negligence, premises conditions, or participation in any program, except where prohibited by law.

(c) You agree that this release extends to all claims of any kind, known or unknown, and shall be binding upon your heirs, assigns, or legal representatives.

(d) This waiver does not apply to gross negligence, willful misconduct, or violations of applicable law by The Strength Collective.

6. Intellectual Property and Website Use

6.1 Ownership.
All content on our website—including text, images, logos, videos, software, and trademarks—is the property of The Strength Collective or its licensors and protected by U.S. and international intellectual property laws.

6.2 Permitted Use.

You may access and view the website solely for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or exploit any content without written consent.

6.3 User-Generated Content.

If you post, upload, or submit content to our site (e.g., testimonials, photos, comments), you grant us a perpetual, royalty-free, worldwide license to use, reproduce, modify, and display such content in any media for marketing or informational purposes.

6.4 Prohibited Uses.

You agree not to use the website to:

Violate any law or regulation;

Interfere with or disrupt website functionality;

Upload malicious code, spam, or unauthorized advertising;

Collect or harvest user data without consent.

7. Privacy and Data Protection

Our collection and use of personal data is governed by our Privacy Policy, incorporated herein by reference. By using the Services, you consent to our data practices consistent with that policy.

8. AI-Generated, Coaching, and Informational Content Disclaimer

Any advice, recommendations, or information provided on our website, through AI-powered tools, or by staff members (including trainers) are for informational purposes only. They are not intended to substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making any changes to your exercise or nutrition program.

9. Modifications to Services and Facility Access

We reserve the right to modify or discontinue any part of our Services—including hours of operation, classes, or equipment availability—at any time without prior notice. Temporary closures due to maintenance, weather, or safety concerns will not entitle members to refunds unless required by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Strength Collective, its officers, directors, employees, and affiliates from and against any losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your (i) breach of these Terms, (ii) misuse of the Services, or (iii) violation of any law or third-party rights.

11. Dispute Resolution, Governing Law, and Arbitration

11.1 Governing Law.

This Agreement shall be governed by and construed under the laws of the State of Texas, without regard to conflict-of-law principles.

11.2 Binding Arbitration.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in Texas, unless mutually agreed otherwise.

11.3 Class Action Waiver.

You agree that disputes shall be resolved individually, and you waive any right to participate in class actions, consolidated actions, or representative proceedings.

11.4 Small Claims Exception.

You or The Strength Collective may bring an individual action in small claims court if it qualifies under applicable jurisdictional limits.

12. Force Majeure

We shall not be liable for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, government restrictions, pandemics, labor disputes, or power outages.

13. Electronic Communications and Consent

By providing your email, phone number, or other contact information, you consent to receive electronic communications regarding membership, promotions, and updates. You may opt out at any time in accordance with applicable law.

Electronic signatures and electronic records associated with this Agreement shall be deemed valid and enforceable under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and similar state statutes.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Any invalid portion shall be replaced by a valid clause most closely approximating the intent of the original.

15. Changes to These Terms

We may modify or update these Terms at any time. The revised version will be posted on our website with the updated effective date. Your continued use of the Services after any change constitutes acceptance of the new Terms.

16. Contact Information

If you have questions, concerns, or legal notices regarding these Terms, please contact:

The Strength Collective Galesburg

Address: 1964 N Henderson St, Galesburg, IL 61401

Phone: (309) 343-2900

Email: [email protected]